Jacuzzi Kitchener

I had a wonderful experience buying my hot tub from Marcus. He was very patient explaining to me how to use my hot tub, and always was happy to answer my questions and was very professional and knowledgeable. I highly recommend buying a hot tub from Jacuzzi Kitchener. You will not only get a great hot tub for a great price but will also be well taken care of! Thank you for a great hot tub. We couldn't be more happier!

Salespeople were very knowledgeable and took OUR needs into account when talking to us. They did not try to up sell us, but rather to fit our budget into their product lines. Very courteous and prompt. The services include everything for installation,. even electrical installation. Wonderful!

We purchased our swim spa from Hayley and we are extremely pleased with the customer service Hayley provided us with, she is very knowledgeable and friendly. Hayley took care of everything for us and all went nice and smooth on delivery day.
Thank you Hayley, we love our swim spa!

I went in to the store with a plan in mind of what I wanted for my home. I was greeted by Lawrence when I arrived and he instantly started asking all the right questions! Without hesitation, Lawrence pointed out the perfect tub for my family. One that I didn't even have to tell him everything I wanted, it just happen to have it all. Lawrence was very knowledgeable and helpful in the pre-delivery, install and setup. Anytime I needed to ask a question he responded right back to help me out. My mind was always at ease knowing that he knew what he was doing and could help me out. On more than one occasion he literally went out of his way and drove to me to help me out. Whether it was to drop items off or to help me with my setup, Lawrence was there. The management and staff of the store were also very friendly and helpful with my questions and thoughts. Highly recommend.

Hayley was amazing! My husband and I were looking for a Hot Tub and visited a few different places, but once we met Hayley we decided we would not go anywhere else. She spent time with us explaining and helping us stay within our budget. She has an energetic and positive vibe, which made our time spent there a lot of fun. Always look forward to seeing her when I go into the store. Thanks so much Hayley!