Pioneer Family Pools & Spas

We've just recently switched our business over to Pioneer from a hot tub competitor down the street from them. Pioneer has been just fantastic to deal with. Their prices are easily 33% cheaper than what we were paying at the last place, which almost makes me sad to think about all the money I would have saved had I just walked into Pioneer years ago to check the place out! Their staff are also very helpful and friendly, which was another issue we had been running into at our old place where staff just seemed cranky every time we'd come in!

Very pleased with all our recent dealings with Pioneer over the last few weeks as we've addressed some issues with our swim spa and gotten prepared with cleaners and chemicals to dump, clean and refill it this summer. Will update this review should anything ever change!

Just had our new Makena hot tub delivered. From beginning to end the experience has been very positive. After doing some research on various hot tubs, we came back to Pioneer for both the product and Mark Dobbins' sales style. At no time did he pressure us into the sale which I can say was not always the case elsewhere. Questions were answered promptly and patiently and follow up after the sale was always timely. Eight weeks was the promised time for delivery and it was 8 weeks exactly. Kim was very helpful in getting the delivery details lined up and organized. The delivery crew of Mark, Mark D. And Jay were extremely professional and efficient while delivering our new hot tub and hauling away our sad old ailing tub ????. We are repeat customers of Pioneer Pool and have yet to be disappointed with the service. Thank you!

I needed parts for my pool pump. when I called to see if there was such a part they knew exactly what I was looking for and had it set out to front counter waiting for my pickup. they saved me a bunch of money. other pool company wanted to sell me a whole new system. thank you for your friendly service.

We have been buying pool supplies for almost 20 years from Pioneer pools. Their service and knowledge is exceptional!! Today my husband brought in our Hayward shark pool vacuum , it needed some repairs and we were expecting to pick it up in a few days. It was only a couple hours later that we got a call back letting us know the repair was done. Also the warranty was covering the parts. Again Pioneer pools has gone above and beyond for there customers.