Category: | Store, |
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Address: | 663-E Erb St W, Waterloo, ON N2J 3Z4, Canada |
Postal code: | N2J 3Z4 |
Phone: | (519) 725-7047 |
Website: | https://www.petsmart.ca/store-locator/store/?storeID=2189&utm_source=google&utm_medium=organic&u |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 9:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
Generally, I get good service and value when I go to this store. A few times, I had to hunt around for a staff member to assist me, and the store was not busy at all. I've also noticed that prices seem to be going up almost monthly - I buy the same brand and size of dog food every six weeks, and the price has gone up twice in the last five months! If this is a "big-box" store, where are the big-box savings??
Got my mini Aussie groomed by Susan today, She did a WONDERFUL job, kept me updated, was kind and listened to all the concerns I had. My girl came back looking awesome. I highly recommend Susan, she is knowledgable and an amazing person to deal with.
One of the few pet stores that actually still sells small pets. Most places don't any more. Plus they have a huge variety of stuff for various animals, and the staff is always really friendly. We'd go there more often if they weren't quite so out of the way.
Love this store. The staff are all incredible. The trainer Chris at this location has made such a huge difference in my dogs. Highly recommend.
Chris M is a great trainer. I took my misbehaving puppy here for classes and his lessons were really informative and helpful for both me and my dog. My puppy is much better behaved now. Would highly recommend.