Address: 1205 Boulevard Saint-Joseph, Gatineau, QC J8Z 2C3, Canada
“Excellent service gros merci à Guy pour financer mon nouveau auto”
Address: 15 Rue Audet, Gatineau, QC J8Z 1Y1, Canada
“Thanks, service was fast even tho they seems very busy.”
Address: 1235 Boulevard Saint-Joseph, Gatineau, QC J8Z 3J6, Canada
“SALES (Service and Extended Warantee Below): I’ve purchased several vehicles on behalf of family and friends for many years. I’ve had the pleasure of working with François St-Georges for several of these purchases. Friendly, straightforward, knowledgeable, honest and efficient are qualities that come to mind about François when reflecting back at all the purchases I have made with him including my own vehicle. François is no longer with Villa. SERVICE: I’ve been dealing with Villa Toyota for well over a decade. I’ve had the opportunity to get my cars serviced there many times. I’ve had several other products such as BMWs, Volkswagens and Subarus. All of these from local dealers in Ottawa Gatineau. By a very long margin, Villa is by FAR the best service – even compared to another local Toyota dealer I dealt with. On time, on budget and no surprises. They even had the BRILLIANT idea of retaining their existing customers with lowered shop rates for Toyotas past warrantee. Same great service, lower price. Also, at the other dealerships with my other cars, I was astounded at how BAD service often was and in each of these dealerships I clearly expressed to them that they should study Villa’s processes with client service and learn. They did not really like that. Villa is the BEST in my experience. Simple, efficient service and great sales staff (Francois anyway). No wonder a lot of the staff have been there for many years – high employee rates of stay. Well done Villa, well done François, again EXTENDED WARRANTEE – FREE MAINTENANCE – CAVEAT EMPTOR BE CAREFUL !!! Villa does not tell you in person all of what is included in these Free Maintenance schedules – most of them are a joke. Only ½ of the six free maintenance checks include oil and filter change. Some of the things you can expect from your maintenance inspections: Windshield washer top off (that Villa missed), inspection of windshield washer nozzle direction (really??!!), inspection of your front carpets (really??!!), inspection of unusual tire wear (at 8,000km – this is a Toyota – Really??!!). If Villa forgot to top off the windshield washer fluid, what else did they forget or ignore in these inspections? What’s happening here is that Toyota Canada is trying to get more of their cars in the dealer’s shop for more money – that’s where the money is, because, their cars are so trouble free. Toyota Canada is now drinking the Cool Aid that oil filters have evolved, making you believe that oil changes should now go to 16,000km. Maybe the synthetic oils but not the filters. I’m not at all impressed with this part of Villa AND Toyota Canada.”
Address: 1247 Boulevard Saint-Joseph, Gatineau, QC J8Z 3J6, Canada
“I've changed my rating. They did a lot for me to try and get me the best price after a total loss. Thanks Stephane! It was my fault for not taking the replacement warranty, so now I have to pay a little bit more a month but I got myself remote start! Nice little thing for the winter.”
Address: 65 Rue Audet, Gatineau, QC J8Z 1Y1, Canada
“I got a great deal on a set of winter tires here. I went to pay and book an appointment for installation and they asked if I wanted to have them installed right away. The service was prompt and friendly and I am very satisfied with my purchase.”
Address: 1261 Boulevard Saint-Joseph, Gatineau, QC J8Z 3J6, Canada
“I had a wonderful experience at this dealership. I have been leasing and purchasing cars for over 2 decades and have dealt with many dealerships and car brands. The dealership is filled with friendly faces and the representative that assisted me (Benz) was so kind and knowledgeable. I highly recommend this dealership!”
Address: 961 Boulevard Saint-Joseph, Gatineau, QC J8Z 1W8, Canada
“Best automotive service I have had in 30 years. That includes Acura, Honda, Hyundai, Ford”
Address: 965 Boulevard Saint-Joseph, Gatineau, QC J8Z 1W8, Canada
“Our experience with Subaru Outaouais, and more specifically with Mr. Bruno Lopez was really an enjoyable one. Never once did my husband, nor I feel pressured in making a decision. Rather, Mr.Lopez was extremely informative and accommodating with our busy schedule. I highly recommend !”
Address: 981 Boulevard Saint-Joseph, Gatineau, QC J8Z 1W8, Canada
“Bought my Honda here. They go above and beyond expectation from purchasing the car to getting it serviced. I got to the center one minute after closing due to getting really lost, and everyone was leaving. The lady went in and assisted me regardless. Really great team that help each other give the gold standard of service. Would highly recommend.”
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