Résidences funéraires Collins Clarke MacGillvray White Funeral H

Acheté deux ''Programme de Transport et Protection d'éloignement'' pour ma famille.

It was very nice to work with someone so empathetic in my time of grief.
Everything was done with patience and compation.

August 24, 2019

We are writing to express our appreciation for Ms. Veronika Ismailova, a family counsellor in the employ of Collins Clarke MacGillivray White at the Sherbrooke St offices in Montreal. The family of the late Mary Mosend Mullally would like to acknowledge the very impressive way that Ms. Ismailova carried out her responsibilities as your employee.

Ms. Ismailova is a consummate professional. She consistently gave us a significant amount of time and attention during an emotionally draining experience. She was patient, very understanding and knowledgeable, reliable and reassuring as she dealt with our needs on many levels. She was extremely generous in making herself available for our questions and in anticipating concerns. We knew that we were in competent hands from the outset which became even more apparent as time passed. She is attentive to detail; she is an astute listener; she explains procedures in a factual, unrushed way. Ms. Ismailova demonstrated sound judgment and impressive communication skills in dealing with difficult situations wherein she showed respect and consideration for all involved.

My husband and I believe that Collins Clarke MacGillivray White is very fortunate to have Ms. Ismailova serving the families of the recently deceased. She is an exceptional person. We have great respect and high regard for the quality of the way in which she worked with us, cared for us and gave us support.

With sincere thanks,

Maureen (Mullally) and Wayne Godfrey