CLSC de St-Henri

VERY GOOD EXPERIENCE. One of the best in a long time Quebec. Professional, kind, empathic, helpful. The secretary, nurse & doctor were all polite. The doctor actually made enough time for me, listened intently & helped me with every problem I was facing. Spoke to me in clear English without an issue. MUST arrive to clinic before 7:30am (if you are walk-in) they only take the first 12, might be a wait but very good quality service. Thank you!

The doctors are amazing but the secretaries are incompetent. I will call to get an appointment and they will constantly seem confused. I will ask for the doctor to call me back and then they lose the information. I ask basic medical question that I required documents they have no idea what I’m saying. I say I want an appointment on Monday they keep understanding Tuesday I said can I take an appointment in the afternoon they only give me times in the morning. It takes forever to talk to the receptionist to make her understand your requirements or that you’re even a patient of this doctor. It’s not like my doctor does have times that fit my schedule, it that the secretaries are incompetent. Call at you will get 2conflicting answers in the same phone call