Wolseley

• 
  (February 28, 2019, 7:41 pm)

  Great place Great poeple.

• 
  (December 1, 2018, 2:12 pm)

  Richfield Plumbing has used Wolseley for decades and have been happy with what we receive just like all the other wholesales in Edmonton.
  
  This review is specifically for my sales representative Monica. She is the type of person that if you call, she answers. You email, she replies. Even when you send her an email in the evening on a Friday or Saturday with the heading “not important, wait till Monday”, she gets back to you immediately. She really cares about her job and her customers.
  
  Recently I ordered a boiler from her that was for warranty. We bought the original boiler somewhere else and it was defective after a year so we were going to replace it and then return the old one under warranty. I believe the wholesaler gets paid nothing or very little for this. At the very least they don’t get paid much for the amount of work that is involved. So basically Monica was getting a product for us in which she was making very little to no money.
  
  Unfortunately there was a slight mistake when we ordered the boiler. There was two boilers with almost the exact same number. The job was in Westlock which is 45-55min away and we had the other boiler removed already. This was an emergency. I called Monica and she informed me she was heading into training in 15min but would see if someone else could help. She had the correct boiler in stock. Put it in her vehicle(nobody else was immediately available), and proceeded to drive it up to Westlock on hwy 44 where she met my employees half way and did the exchange. If she didn’t do this we would have been delayed an additional 1.5hrs with the driving and waiting in line etc. We had enough time to fire up the boiler and make the customer happy and get done in regular time.
  
  So thank you Monica, not only for this example but for all the other things you do on a daily basis. She is a good person, she is amazing at what she does and we appreciate all the hard work she does for us. If there is a vote for Wolseley employee of the year, my vote is for Monica.

• 
  (November 30, 2018, 1:20 am)

  Great fantastic great place.

• 
  (June 21, 2018, 7:44 pm)

  Sales man Roman is one of the most reliable most knowledgeable and one to go for guy. He is the best.

• 
  (June 1, 2018, 7:41 pm)

  Good product, good service, good prices

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