Address: 9926 35 Ave NW, Edmonton, AB T6E 5X5, Canada
“Good place to rent car and there no hidden fees and try to push to add stuff don't need it”
Address: 10903 156 St NW, Edmonton, AB T5P 1S7, Canada
“I needed a SUV and I dealt with a different store at first and it was horrible experience. I called these guys this morning and they where amazing from the start. They made sure I was in a SUV in the next couple of hours. THEY ARE AMAZING I WOULD RECOMMEND THEM YO ANY ONE.”
Address: 11106 151 St NW, Edmonton, AB T5M 1X2, Canada
“A reliable Avis location in Edmonton, I rent a 2 week rental 2 or 3 x a year. Always give me the car I book, or better. Great service and clean vehicles..... it's hard to reach them on the phone but they do return messages.”
Address: 11106 151 St NW, Edmonton, AB T5M 1X2, Canada
“Service was professional and courteous. Received crystal clear instructions and all my questions were adequately answered. Car was in good condition. Pick up and drop off was seamless.”
Address: 8112 Roper Rd NW, Edmonton, AB T6E 6T8, Canada
“Such awesome customer service. Great selection, good prices. Just overall a great place.”
Address: 12981 50 St NW Unit 34, Edmonton, AB T5A 3P3, Canada
“I have rented from this company for the last 5 years and will keep on renting. Customer service cant be beat. Thank you for always being polite, ready to serve and provide clean excellent vehicles. I have literally not one thing to say for improvement. Well done. You have earned my coveted 5 star rating.”
Address: 1330 Calgary Trail SW, Edmonton, AB T6W 1A1, Canada
“Had to rent a car because mine was in the shop. Transaction to rent was fast and clear, just as easy to return. Had a 2019 Nissan Versa and it did the job. Car was clean when I got it and was in good shape.”
Address: 7505 75 Street NW, Edmonton, AB T6C 4H8, Canada
“very pleasant experience and the representative helping me was very professional and kinda cute as well”
Address: 13612 82 Ave NW, Edmonton, AB T5R 3R4, Canada
“Amazing place with amazing customer service!!!!”
Address: 7520 104 St NW, Edmonton, AB T6E 6J4, Canada
“For the current manager (Taylor), customer satisfaction is the top priority. You can tell they would do anything to keep customers happy. That's been my recent experiences at this location (since the new management). I would highly recommend them and I would for sure keep renting from them.”
Address: 8640 Yellowhead Trail NW, Edmonton, AB T5B 1G1, Canada
“I was getting some warranty done onto my truck at Koch Ford and they needed to keep it for a couple of days. Since my extended warranty covered a rental vehicle, they took care of everything. I had Enterprise call me and I spoke to Joel Gajdos, he was very helpful and professional. It took them while getting a vehicle ready for me but Joel, called me a few times to follow up with updates, I was really impressed. He was more than happy to come and pick me at my place to Enterprise. Joel went through everything and explained to me that Koch Ford took care of everything. We went around the truck to see if there were any damages and he recorded if there was. The walk around the truck went really well and smooth with no hassle. Even returning the vehicle was no hassle and gave me a ride to the dealership, so that I can pick up my truck.”
Address: 10571 116 St NW, Edmonton, AB T5H 3L8, Canada
“Slow to get the vehicle but good to go after. Great price and very accommodating”
Address: 10575 116 St NW, Edmonton, AB T5H 3L8, Canada
“Positives: Good value for rental... Negatives: Unorganized. First they didn't have my booking and they started making excuses that because it was done online. Then they found the booking on their Desk. Secondly, when I returned my vehicle they had forgotten that I paid online so they charged me again but then they found out so voided me. Overall just need some proper organization amongst the staff. Other than that pretty smooth.”
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