Banff - Mineral Springs Hospital

Huge rave to Lindsay at mineral springs hospital. Came in as an emergency and both times I had come in before the doctor came to see me she treated me with so much kindness and warmth and made me feel so safe and comfortable. Truly amazing at what she does and want her to know how appreciative I was for her.

It's such a good hospital, from the staff to the facility. Their staff are great and make you feel welcome, shannon was a great nurse who took care of him very well, very kind and respectful, made me feel less nervous about my surgery. DR. Buchko who was my surgeon was very good as well and extremely profesional. I did have a great experience. Highly recommended the hospital.

Excellent ACL surgery experience. I had torn my ACL a few months ago and was waiting for my paperwork to file into the hospital to get onto a waiting list for an upcoming surgery with Dr. Buchko. I had Ruby from scheduling call me a few weeks ago informing me that I was finally approved on my paper work and she would put me down for surgery and a possible last minute cancellation. The team and Ruby had called me two days later letting me know they had a cancelation and had a spot for me, letting me know my surgery would be in a week in comparison to two months. To be frank I could have cried on the phone, as someone who commutes via walking and for personal therapy having my knee back in place was such a key point to my mental health and having the team process everything so quickly I am so grateful for.
I have unfortunately had some past negative experiences with hospitals and my visit with Banff Mineral Springs Hospital was night and day, they have completely replaced my initially anxious mind as their staff were exceptional in all areas.
Shortly after arriving they had me in my room (lovely view of the mountains and river side) and suited for surgery after being introduced to the lovely staff, everyone went into full detail regarding what to expect and answered all of my questions.
They had me ready to go within two hours and had me in a calmer state pre surgery.
I later woke up to a mama bear and baby cub playing outside of my windows and to gf snacks.
As much as I have appreciated everything the nurses (names started with k and n, however have slipped from my mind!) as well as doctors including Dr. Nielsen had done to make my stay comfortable I do hope this is one of the very few time I have to step inside their hospital, as well kept as it is. That being said I have never had a more pleasant interaction and aid within the medical system and am grateful for the staff and everything they have done. Thank you to Dr. Buchko and the team for everything.

I had a major surgery here two weeks ago with Dr. Laliberte. This hospital has great protocols during COVID-19. The nurses have amazing bedside manner, they explain in detail all the steps to make sure you know what to expect before and after surgery. Everyone is very caring and attentive. Most rooms are private with a great view. I would like to thank nurses: Kat, Kenth, and Brooklyne for taking care of me during my short stay.