(August 8, 2022, 3:30 pm)
Costco will not dispense more than a month at a time for blister packs - and since the automatic refill option cant be used, if you have blister pack, I need to call in every time, and often have difficulty reaching the pharmacist. In BC, Costco does not dispense more than one month of blister pack at a time. Furthermore: I am a regular client, and should not need to reach out every month asking them for my refill. Costco in Ontario were more customer oriented and called me every 3 months 2 weeks ahead of time, asking if there were any changes, and a week prior to my pills ending, I received an automated message, telling me what date pills were ready for me to pickup. I also received automated message to do my blood test, if I was on my last month that my prescription was ending. Why can Costco BC not do the same....this would be a step forward in customer service and convenience. The only reason I continue with Costco Courtenay is that the dispensing fee is the lowest, since I am on very limited income. I voiced this and was told that I can always use a different pharmacy other than Costco....wow.... talk about trying to keep with the times much? Would this not improve overall customer service - since I can't be the only client struggling with the issues described above.