(September 21, 2017, 4:48 pm)
I've attended different CIBC locations, and most of the time have come away flabbergasted at the poor level of customer service & response, but a week ago (on a Saturday), walked into the CIBC location in Walnut Grove, Langley and was astounded by the wonderful customer service greeting and quick response. CIBC usually holds a cheque (even a pay cheque) for 5 to 7 BUSINESS DAYS - which can negatively affect automatic withdrawals for bill payment, but when we asked the Teller if they would be willing to wave the hold, she did so immediately! The other branch locations said no, but the Walnut Grove Branch didn't have any issues with it and our bills came out on time without any interest charges! Thank you CIBC Walnut Grove! Outstanding Customer Service to a request!
