Category: | Car dealer, Store, |
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Address: | 1918 Fir St, Vancouver, BC V6J 5E2, Canada |
Postal code: | V6J 5E2 |
Phone: | (604) 736-1001 |
Website: | http://lotusvancouver.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
I love working with the team at Lotus, from Stan on the test drives, to Mike and Paul for getting the paperwork set up and sending me out the door with the best possible deal on a car I love.
This time I decided to buy out my current lease vehicle, even after flirting with a couple of other options on the very thorough test drives with Stan (he did grab the 'holy sh@% bar once, but otherwise didn't even scream), because Mike did such a good job matching me with my perfect car (luxury with a touch of sporty) the first time that I couldn't give her up. He always says he knows when he's found someone the right car because they either laugh or cry when they get in, and over the years, I've done both with this car. I love her, she's a fully loaded sweet diamond white Mercedes C350 coupe and I feel fantastic every time I get in and drive. Her name is Madeleine. Yeah, I name and anthropomorphize my cars, so sue me - she performs like a rock star and totally deserves my love.
Paul and Truong got me all set up with a sweet finance deal for the buyout that included much better insurance and warranty coverage for just a few bucks more on what my regular payment had been. I love these guys because they always manage to get me a significant value/pleasure upgrade at a fantastic rate, satisfying both my desire for luxury and a good deal.
Thanks guys for knocking it out of the park again. I will happily refer you to anyone looking for a sweet ride (even a practical ride) at a great rate, with excellent service and attention to detail. Two thumbs up!
Always awesome service. Mike Wood and his team are 1st class. Thank you Paul, Paige, Ashbir and the other staff who helped me (didn't catch
all their names) for the help, too. No hesitation recommending anyone there.
The customer service at Lotus Vancouver is the next level. Stan went above and beyond searching for the perfect vehicle for us. Paul worked very hard and took the time to provide me all the information I required to make a smart decision on the lease & Mike Wood ability to run the team is always the reason we will keep coming back! I highly recomend them. Thank you Guys!
The Lotus Vancouver team is awesome!!!! Customer service is way beyond what I was expecting during my car search.... Generally, I don't enjoy shopping for cars...but Paul, Stan and Mike both found me exactly what I was looking for. I love my new Mercedes... they did all the work for me and delivered exactly what I wanted. Stan even gave me a tutorial on how to use the new functions on my car... he took the time to make sure I was 100% stoked....and I am!!!!!
Stan is the man! Go see Stan and the folks at Lotus Vancouver. Fair price, superior service and care. This boutique style dealership accommodated all of my needs when traveling from out of town right on through to my driving away in my new wheels!
Thanks you Stan!
Capt. T.K.