Category: | Meal takeaway, Restaurant, Point of interest, Establishment, Food, |
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Address: | 6626B E Hastings St, Burnaby, BC V5B 1S2, Canada |
Postal code: | V5B 1S2 |
Phone: | (604) 299-0449 |
Website: | https://www.wecatersubs.com/ |
Monday: | 7:00 AM – 11:00 PM |
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Tuesday: | 7:00 AM – 11:00 PM |
Wednesday: | 7:00 AM – 11:00 PM |
Thursday: | 7:00 AM – 11:00 PM |
Friday: | 7:00 AM – 11:00 PM |
Saturday: | 8:00 AM – 11:00 PM |
Sunday: | 9:00 AM – 11:00 PM |
Today I came to Kensington Subway for the first time. Two young ladies worked there, both very gentle and polite. I asked one of the staff to explain to me how I should order and what are prices. One of them explained all the details I needed to know very patiently, and she did it precisely. The sandwiches were tasty and fresh at reasonable prices. But I had a little problem with the tipping process. During the payment process, I had no option to pay the tip (at least I didn't notice). So I thought this was part of Subway's sales policy, which removed the tip. When I got the receipt, I noticed that tip was added automatically. I have no problem with that amount, but it would have been better if the customer had the right to determine the amount himself. In my opinion, this amount was even small for today, and I would have paid more if I had the option.
Thanks to the Kensington Subway team.
Great staff and a plathora of variety ✌🏽 at the store
Fairly new and modern subway location, clean interior and high quality food. This subway location has been pleasant to visit ever since it has opened. The store has remained clean and regular cleaning and sanitizing measures have been observed which are crucial during the pandemic. The subway sandwiches have tasted good so far, fairly consistent to many other locations. They also don't seem to cut staff as much, when compared to some of the other locations I have visited. This location of Subway is convenient for many of the nearby residences. The staff have been friendly so far and I always make sure that I tip them as a thank you.
Ordered a sub and got a sub, not disappointed
My experience was very good. The staff is fully trained and the customer service is brilliant. Moreover, They also take care for safety of their customers due to COVID-19. I often visit this location because of good services.