Club 16 Trevor Linden Fitness Richmond

I had meeting with Kamand today and oh my gosh I loved her!! She’s the sweetest sales rep I’ve ever met. Very friendly and such a positive person. Loved meeting her.

Let's start with the positive aspects: spacious gym! Front desk staff is friendly! Parking is most of the time adequate.
The "less positive": well, I have been sending numerous messages to the management, including regional manager Linda, about the cardio equipment which is:
1) not performing to the fullest of its ability
2) not repaired or/and takes forever to be repaired.
I even took time from my busy schedule to show Lindsay, the location manager, which machines needed some maintenance and repair.
I got back some phone calls and some apologetic emails. But not much more than that!
What I need is action behind those words!
How can I feel valued as a customer if the service I am paying for, doesn't provide what it says it would provide? Commitment is essential to stay fit and healthy but you can't get 100% results with only 50% commitment. That same idea works for entrepreneurs and businesses whose goal is to provide a service to customers...a service that the managers commit to provide at 100%!

One of greatest gyms ever with unbeatable price and no contract options. Friendly staff, love cleanliness, new equipments. I joined recently on $0 promotion, Preet helped me to join,loves how welcoming and cheerful .she is always helpful.definitely recommend to check out once especially she is fit section,good for females comfort zone.

I have experienced several different fitness coaches. I must say that Nicholas Ho is very attentive. Before training, he carefully understood and communicated my goals. After each class, the training projects he designed were in line with my pursuit. He was very patient and patient. Professional, the whole training process is very comfortable and pleasant, highly recommended