Address: 3080 E 27th Ave, Vancouver, BC V5R 1P2, Canada
Address: 2768 Rupert St, Vancouver, BC V5M 4H4, Canada
Address: 2395 Boundary Rd, Vancouver, BC V5M 4W5, Canada
“On our trip to Surrey neared an end I noticed our Genesis had a few wheels not balanced. So I called into OpenRoad Hyundai as I found out that they were a Genesis store. I told them the situation and they got me in right away. I found it a bit weird that nobody comes to greet you when you roll into the service drive through. Either way we parked there and strolled on into the service area. They welcomed us and we gave them our keys. My family took off for a walk. When the car was done they picked us up from where we ended up, that was excellent. All the service staff included the fixed ups manager was very friendly. The person who picked us up and took our vehicle away the first time was very respectful. Very happy with the service staff overall. 1 negative is from what I could tell not s single sales staff member came to speak to us or even said hello when we were strolling around the showroom. Don't expect the sales staff to engage you at this location should you be looking for a new vehicle. Not enough of an annoyance to dock a star though as the service department was OUTSTANDING! Keep up the great work!!”
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