Chase River Veterinary Hospital

Always the best service I have been going there for over 13 years + and dealing with the staff one IMPERTICULER Debbie is the best

They are fantastic with small animals my bunny went here when we lived there. The staff is kind helpful and knowledgeable. The certainly know what they are doing. They are empathetic as well which is very important. They are obviously great with all other animals my friend takes her cats and dog, bunny and guinea pigs there too. She loves it and she is the one who recommended me. They go above and beyond the call of duty always try to accommodate you.
HIGHLY RECOMMEND

I said goodbye to Rose in 2012 and Sophie in 2020. On each occasion the receptionists, technicians and vets were professional and extremely kind.

R.I.P.
Cocoa
September 11,2020 at 2:30 P.M.
We lost our 13 year old son (dog) to a sudden heart attack.
We are heartbroken .
Nothing we could have done to save his life .
Rushed him to the hospital but it was his time.
On that note it was scarey driving south about 15 minutes to the vets that we have been going to for the last 7 weeks every week for our other dog that broke his leg .
When we were just a block away we had the sense to call the Chase River clinic and told them we were a block away coming in with cocoa as we think he had a heart attack.
The receptionist asked if we had an appointment.
My husband said no
Our dog is dying and we need help NOW .
She said sorry we are booked .
"You will need to take him to the emergency clinic on Metral drive".
So now we make a turn to go North Cocoa is still breathing but barely.
I say lets just go to the other vets down the road .
Don't call them just go.
So we did .
We fly into the parking
lot and there is a receptionist outside .
I ran to her and told her what happened and she took Cocoa without a second thought.
She raced him in and they quickly examined him.
He went into another arrest right in front of the Doctor so this was his time.
Doctor had us come into the building and we had to say our goodbyes right there and then.
This was sudden and I am still in shock.
I will be contacting the Chase River Clinic and I will make a formal complaint.
I hope no one ever experiences that kind of service .
Petroglyph VET
Update
I contacted management and I have no doubt that this is not the norm.
Everyone and every business is different than it used to be .
New challenges for us all.

Thank You for you love and compasion.

Great service; was efficient and super easy to order and pick up my pets' products. Thank you!