Address: 9025 Niagara Falls Blvd, Niagara Falls, NY 14304, USA
“Mike Dan motors did an excellent job detailing my car. I spilled a full medium iced coffee in the backseat and could not get the smell out. They got the smell out and made the rest of my car look great as well! They were also very accommodating and got me in that night and worked around my work schedule. If you’re looking for your car to look brand new again, I highly recommend! Thank you guys so much!!!”
Address: 6980 Niagara Falls Blvd, Niagara Falls, NY 14304, USA
“I had a problem with my 2015 F-150. It is a known problem that is found in many places on the Internet. Basil Ford was aware of the problem and applied the fix (replace the throttle body). No issues with Basil Ford (other than the cost, but that's another issue work all dealer services). My real issue is with Ford. I bought the truck used from Basil last August. It started showing signs of a problem last November when we were heading to Florida. The cruise control kicked off and I got an alert that the Hill Start Assist wasn't available. Everything else continued to work fine and when I stopped and restarted the engine, everything was fine. It happened once again on the way down, but shutting of and restarting the engine fixed it. It did it again in February. We've been home since April, and too a trip to the Adirondacks. On the way back everything went off; cruise control, Hill Start Assist, the service engine light went on, and the accelerator wouldn't work. A restart once again reset everything, but it happened again a week later, which is when I brought the truck in for service. My research shows this problem was very common and for the life of me I cannot understand why Ford thinks it's perfectly ok to make a customer pay over $400 to fix a manufacturing/engineering/design flaw of their making. I have less than 50,000 miles on the truck. The throttle body shouldn't fail at this point. And, if course, it's not covered by the power train warranty, even though it's what creates the power. Also, this failure doesn't create any service codes, so Basil can't guarantee this will actually fix the problem. issues Again, no issues with the Basil Ford service department, but I am very dissatisfied with Ford and their failure to take care of their customers. I'm reading Basil 3 out of 5 because I don't know if my problem is fixed, they would have charged me $131.50 just to diagnose the problem if I didn't have them replace the throttle body, which I contemplated because they couldn't tell me it would fix the problem. Before bringing it to Basil, I took it to my regular service garage we spent a day trying to figure it out. Because it doesn't generate any codes, they told me they didn't know what the problem was and didn't want to just throw parts at it. They didn't charge me anything! So, when it happened again, I thought I would take it to the dealer, and now they've thrown a part at it and we can only hope it works.”
Address: 4610 Niagara Falls Blvd, Niagara Falls, NY 14304, USA
“I bought 2 cars from here in the past six years and never had a problem with any of them. They have short term loans so you can pay your vehicle off quickly and they are willing to work with you to get you in the car you want. I currently am going back there this week as I am looking for a car for my daughter. They are very reasonable people to work with. Two Thumbs Up to Empire Auto Outlet!!”
Address: 2323 Hyde Park Blvd, Niagara Falls, NY 14305, USA
“Very friendly customer service and a great business to deal with.”
Address: 3406 Hyde Park Blvd, Niagara Falls, NY 14305, USA
“Bought several cars & trucks never had a problem... very compassionate”
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