Address: 435 Exmouth St, Sarnia, ON N7T 5P1, Canada
“Bank of Montreal saved me almost $700 because of their security measures and extremely helpful staff. I visited this branch after trying to make a purchase and calling BMO phone banking when my transaction wouldn't go through. I found out my card had been compromised and I needed to go into the branch. I'm not gonna lie, I was mildly annoyed and procrastinated a bit. I'm the demographic Smartphones were invented for. I do everything online. When I finally got around to going, Evelyn (I hope I remembered your name right) was extremely patient and helpful in explaining what I should do next. She then proceded to go through my last 60 (I think it was 60) days of transactions to see which ones I didn't recognize. Then she sent it of to be investigated by the fraud department, got me my new card and asked me if I knew about the mobile alerts that I can turn on to verify my online transactions. I couple of weeks later I got a call, not from the fraud department but from Evelyn (see disclaimer above) personally to let me know all the transactions I didn't recognize were fradulent and I would have the entire sum returned to me. Which happened later that same day. Top to bottom a thoroughly positive experience even though someone tried to steal a bunch of money from me.”
Address: 412 Exmouth St, Sarnia, ON N7T 5N9, Canada
“Great services and staff”
Address: 238 Indian Rd S, Sarnia, ON N7T 3W4, Canada
“Always great customer service especially from autumn. She makes going to the bank a pleasant experience.”
Address: Lakeshore At Murphy, 1125 Lakeshore Rd, Sarnia, ON N7V 2V5, Canada
“I don't usually review, but as I was checking my online bank statement I couldnt help notice a one-star review with no explanation. I'm guessing some rich troll with nothing better to do than hit a button to make people feel like crap. To a self-employed musician who has never had much money, the people who work at this branch have always been friendly, courteous and just professional enough to clear up any discrepancies (always my fault) quickly, efficiently and with good humour. I never felt belittled or looked down upon despite my economic inadequacies. The occasional NSF or extra sticky $20 that got deposited at the ATM by mistake was always credited to my account and I never ever had to beg or argue for some unreasonable charge (handed down from on high) to disappear or become an equitable compromise. I miss the amiable people there since I've had to move to the other side of town few years ago. This kind of service is so rare when it comes to all anyone seems to care about - money. Thanks a bunch, kids. You are missed.”
Address: 1070 Confederation St, Sarnia, ON N7S 5S5, Canada
“Convenient. In Pioneer Gas station, open 24/7”
Address: 357 Christina St N, Sarnia, ON N7T 5V6, Canada
“The staff at this branch go beyond what is expected and far from what you find with other locations or institutions. We have banked here for years and couldn’t be happier with the level of service we receive.”
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