Len's RV

A country vibe but with all the modern equipment needed by RV'ers. Friendly helpful staff, safe shopping for parts. Trailer sales and service as well. Easy to find, easy parking and nice people make a good place for parts. Can't speak to the sales or service side, but they carry Jayco trailers, which have a good reputation. As my grandson said, there's a thousand moving parts inside a big moving part. What can go wrong? Glad to find Len's RV.

Rick was friendly and gave good advise re best trailer choice.

Thanks to Cam for excellent service and taking the time to explain things to two inexperienced folks. We didn't end up getting anything but I'd recommend this place to others because they stress good customer service.

Lens RV sales department are great. The service side of the RV dealership is where this place is lacking. I picked up my new trailer on a Friday. I went directly camping with my new trailer with my family. I had an issue with the TV right away. I found out later during their PDI that they knew the TV was defective. I was not told about this issue. I understand that stuff happens so I have been extremely patient. Couple smaller issues but that is why you take thing out right away to find out what may need to be repaired. Service side of things with communication. Several phone calls and you finally get the phone call back. I talked to my sales rep and he indicates the service manager loves emails and will respond. Nothing. Frustrating. Will continue to give them the benefit of the doubt due the the Sales Manager Rick who has been more than accommodating during this all. We will continue to monitor how things progress.