Address: 363 Rideau St, Ottawa, ON K1N 5Y6, Canada
“SUPER NICE, FRIENDLY AND HELPFUL I went there twice, first to ask about their dispensing fee and then again to actually get my prescription. The nice lady at the counter gave me advice on what to ask for at a pharmacy, like actual cost of drug, dispensing fee and wrote it all down on a piece of paper. She was also completely happy with the fact that I was just checking pharmacies to compare them. When I went to get my prescription, there were no lines, and another lady behind the counter helped me. They gave me accurate information on the drug, were quick and even offered to talk to me about the drug and the condition. She also offered other potentially helpful drugs and was completely understanding when I turned it down. Overall, great service and wonderful staff”
Address: 1221 Greenbank Rd, Nepean, ON K2J 5V7, Canada
“Vijay runs the most professional, helpful and reliable pharmacy service. He is always, and I mean always, ready to help out. He has helped me when I forgot my medications while on holiday in Vegas. He has helped me when prescriptions have zero refills. I have always been able to reach him by phone. We have moved out of town and still come to Barrhaven IDA for all of our medications. I honestly feel like Vijay is part of my family's medical team. I trust him 100% and can always rely on him to give me good advise and excellent service. There aren't enough stars for this level of personalized service. Thank you Vijay and team at Barrhaven IDA!!”
Address: 1119 Meadowlands Dr Unit D, Nepean, ON K2E 6J5, Canada
“I had been looking everywhere for cold meds for my daughter, stopped in here. While they didn't have the children's medications available, the pharmacist took the time to explain to me the dosages for the different medications I could give her. He was so calm and soothing, very very helpful. Would give more stars if I could!! Thank you again!!!”
Address: 4510 Innes Rd #1A, Ottawa, ON K4A 4C5, Canada
“Always a fantastic experience! Lisa is such a kind and knowledgeable person~enjoy speaking with her, as she is able to give advice on products, order them if needed, and offers to put them aside until pickup! This location is perfect! Such a well organized and well stocked store with high quality products. Nothing is too difficult for the staff at this location! Our family really appreciates all of your professionalism and thoughtful help! Sincerely, Valerie McClellan”
Address: 4510 Innes Rd, Orléans, ON K4A 4C5, Canada
“I have been dealing Shopper’s at the Walmart Plaza on Innes Road for 3 years and it’s been nothing but issues. I was using the walk-in clinic inside Metro and when pressed for time, I had my prescription filled at the pharmacy there. I was blown away with not only how fast it was but also how friendly the pharmacist was. He actually smiled and treated me like a human being. He had genuinely appreciated my business and it was a refreshing change. He was happy and filled my prescription with pride while smiling. He never made me feel like an interruption. Never felt this way at my current pharmacy where the staff are all miserable and clearly hate their jobs and the customers they interact with. I will be changing pharmacy based on my experience at the Metro Pharmacy. I highly recommend this pharmacy if you care about how you are treated.”
Address: 2599 Carling Ave, Ottawa, ON K2B 7H7, Canada
“NutriChem had a specific product I was looking for, so I visited their Carling location (which is beautiful, by the way). I was impressed with the customer service I received while in the store (kind, knowledgeable and no pressure), even though I didn't end up purchasing anything at the time. A couple weeks later, and because of the positive impression, I made a purchase through their website (for in-store pick-up) and was, again, very happy with the level of service I received. It's evident that they truly care about customer feedback (and are responsive to it), and it's my pleasure to give a five-star review that reflects this. I'm already a strong proponent for supporting small, local businesses, and even more so during the pandemic. I'm so happy to be able to support a company like NutriChem, which has proven, on more than one occasion, to be deserving of my business.”
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