Cancel

Factory Direct

(4 Reviews)
1651 Merivale Rd, Nepean, ON K2G 3K2, Canada

(613) 688-0616


Contact and Address

Category: Electronics store, Home goods store, Store,
Address: 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada
Postal code: K2G 3K2
Phone: (613) 688-0616
Website: http://www.factorydirect.ca/

Hours:

Monday:10:00 AM – 8:00 PM
Tuesday:10:00 AM – 8:00 PM
Wednesday:10:00 AM – 8:00 PM
Thursday:10:00 AM – 8:00 PM
Friday:10:00 AM – 9:00 PM
Saturday:10:00 AM – 6:00 PM
Sunday:11:00 AM – 5:00 PM

Location & routing

Get Directions

Most Recent Reviews


  • (June 23, 2019, 9:59 pm)

    By far, the best Factory Direct in the entire city. I say this solely based on their optimal customer service. I had an air conditioner that gave out on me shortly after purchasing it. I also threw out the receipt (since it was originally working when I bought it). Jake is the employee who was working with me. Not only did he go above and beyond to make sure I ended up having a fully functioning air conditioner, regardless of the inconvenience, he made me and my family feel appreciated and valued as customers. I cannot thank him enough for his excellent customer service. My family and I truly appreciate this. It is so nice to walk into a store and not feel like I’ve inconvenienced them, and feel so welcomed. I cannot stress enough how pleasant he was to work with. Thank you again Jake at Factory Direct (Merivale)!


  • (June 23, 2019, 2:35 am)

    Tidy and clean. Staff are helpful and polite.


  • (June 20, 2019, 11:05 pm)

    Been into this place two times now and the staff is very helpful. Was helped by a guy named Jake to pick out a speaker. Super helpful and surprisingly knowledgeable.Speaker was a real good quality Sony speaker that was still in box but was just old product that was being liquidated. Some brands are not the stuff I would go for and can be super cheap for good reason but all the products seem to be in good working order. Can definitely find a few gems in this place.


  • (June 18, 2019, 7:40 am)

    Sales person who was assisting me finished his shift and left. He did not inform which staff member would continue to resolve my problem. Not impressed!

Write a Review

Photos of Factory Direct

Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616
Factory Direct | 1651 Merivale Rd, Nepean, ON K2G 3K2, Canada | Phone: (613) 688-0616