Category: | Car dealer, Store, |
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Address: | 1370 Chemong Rd, Peterborough, ON K9J 6X2, Canada |
Postal code: | K9J 6X2 |
Phone: | (705) 876-1224 |
Website: | https://www.peterboroughhyundai.com/?utm_source=gmb&utm_medium=organic&utm_campaign=ptbo_website |
Monday: | 9:00 AM – 7:00 PM |
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Tuesday: | 9:00 AM – 7:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 7:00 PM |
Friday: | 9:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 10:00 AM – 5:00 PM |
They are the nicest and friendliest dealership in town. The parts and service crew do an excellent job. Im completely satisfied with all the work they have done.
I went in to Peterborough Hyundai on Monday and saw Jordan. He was extremely pleasant and friendly. I told him I was interested in the Kona and he went through all of my options thoroughly. I told him I was an impatient person and if I’m going to buy a car - I’m not interested in waiting a long time. There was a beautiful white Kona in the parking lot and I fell in love. I decided it was the one I wanted to go with. Jordan was so helpful and everything happened smoothly and quickly. We had a small blip with the insurance company but Jordan even helped us solve this problem which was probably outside of what he normally does - he truly goes above and beyond to make sure it is a great experience. On Friday of the same week, we went and saw Kevin who was in charge of all the paperwork/financing. He was an absolute pleasure to work with. Both Jordan and Kevin made this experience SO fun and exciting. There was no pressure and I drove off the lot Friday in my brand new Hyundai Kona - I am in love with the car! I will continue going to see them for any future purchase and would recommend them to anyone :)
Back in April walked in looking for a used car and walked out with a brand new Santa Fe. Gabe and Jacob were super helpful, and got me into an affordable option and Gabe went the extra mile to make sure I got what I wanted. I didn't feel pushed into anything, overall a great experience.
However, trying to get a call returned 6 months later is like pulling teeth. I have called, emailed, and went through their online chat, and have yet to hear back for over a week now.
Dear Hyundai, please remember your customers are still customers after driving away!
We had a great experience with PTBO Hyundai back in December 2019. Jacob was quick to give us available options on the lot with short notice after our car broke down. He was very friendly and efficient.. would definitely recommend!! We just dealt with Jacob again via phone to arrange service for the vehicle and he was very personable remembering details about the encounter back in December. We will definitely be looking to deal with Jacob again if we need to purchase another vehicle.