(June 11, 2020, 3:47 pm)
I am a current patient of Dr. Bugtor and, after having read some of the rather nasty and inaccurate reviews posted here, felt compelled to at least attempt to set the record straight. This is an excellent clinic, and Dr.'s Bugtor and Kelly operate at the highest levels of their profession and with integrity, decency and compassion. I have never had a negative experience. And for those posters who are whining and complaining about having to wait for some period of time to be seen, I can personally state that after having lived in the US for nearly 20 years and experiencing firsthand what an unmitigated disaster their healthcare systems are, those people who are posting negatively should sit down and BE QUIET. Oh, they had to wait 20 minutes to receive their fully-funded OHIP visit with zero copays? Tell that to the underemployed in other countries who have no access to quality healthcare and have to sit for hours, or worse, days, in horribly overcrowded US Emergency Rooms. They would tell those people to keep their privileged, entitled first-world problems to themselves. Again, let me be clear: This is an excellent clinic. The staff are wonderful, caring, dedicated, hard-working and compassionate. I have read every review posted here and those who are claiming otherwise are coming across as (likely) spoiled, entitled, humblebragging, pseudo 'soccer-mom' types, likely driving their Jaguar SUV's too fast while yapping and texting. They have lots of phony outrage and zero compassion. They know who they are. This is a wonderful clinic.
