Enterprise Rent-A-Car

If I could give Mike Schnurr (Victoria St. location) 10 stars on here I would. We rented a car from him last week for a trip to the US. We wanted a full size car but when we got there, there wasn't one available. Mike offered a free upgrade to an SUV, which most people would jump at. Unfortunately, SUV's are not our favorite vehicle ☹ Mike made a few phone calls & came up with a Chrysler 300 but it was in a different city about 20 mins away. As we were filling out our information, we realized our credit card had expired!!! So off we went, back home to get the new one. When we got back, Mike had arranged for the Chrysler to be delivered to this location!!! It was washed, gassed up & ready to go!!! I was so impressed with Mike's professionalism & his dedication to getting us the car we wanted for our trip. Mike went above & beyond to help us & I am grateful for his genuine concern for his clients ???? I will definitely recommend Mike & his colleagues & if we are in need of a car rental in the future, this is the only location that we will go to ???? I hugged Mike before we left & thanked him again for his excellent customer service!!!! THANKS MIKE!!!! From one very satisfied customer Donna
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Great place to rent a car. Customer service top notch.

Very happy with Enterprise Service, Especially that they Picked us up to get Vehicle and Dropped Us Off where we needed to be after returning vehicle! All Staff were great during such a difficult time for us (We had just bought a new vehicle from Brantford Kia certified with 30 day warranty, on the 7th Day the vehicle Caught Fire under the hood and was a total loss--Brantford Kia refused to rectify situation on their end themselves, sent us through our Insurance) We had the Rental Vehicle from Enterprise for 16 days due to this, definitely made it easier to get through everything!

Had a last minute need for a rental and went to Enterprise on Victoria St in kitchener, on. Even with a last minute walk in and being close to closing for the day, the staff was friendly and very accomodating. I had arrived in my car and they followed me to the garage where i dropped my car off and then took the rental for the day. Return was the same great service. Will be using these guys again next time i need a rental.