Category: | Bicycle store, Store, |
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Address: | 136 Rue Eddy, Gatineau, QC J8X 2W8, Canada |
Postal code: | J8X 2W8 |
Phone: | (819) 771-6858 |
Website: | http://www.cyclebertrand.ca/ |
Monday: | 10:00 AM – 5:00 PM |
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Tuesday: | 10:00 AM – 5:00 PM |
Wednesday: | 10:00 AM – 5:00 PM |
Thursday: | 10:00 AM – 5:00 PM |
Friday: | 10:00 AM – 5:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
I brought my bike in for a fix, and received exceptional customer service. I found the staff at Cycle Bertand to be extremely helpful and friendly. My bike is all fixed and I am a happy customer. :)
Bought a kickstand there, and less than a month later it broke. They remembered selling it to me even though I no longer had my receipt, and they replaced it with a new one and installed it for free, taking care of the broken one under its warranty. Good service on their part.
Update: Also had a flat tire. It was the same tire that they serviced me 5 months ago, so they repaired it for free. Upgraded my review from 4 start to 5 stars. Way to go Cycle Bertrand!
Great shop, no fuss, usually quick on repairs, lots of bicycles and offers rentals too.