Address: 8005 Emerald Dr #700, Sherwood Park, AB T8H 0P1, Canada
“Love the Italian Centre, but had an extremely disappointing experience recently with a manager when we ordered pizza from the cafe. We ordered the last two pizzas left at the location and then watched a lady take our order in front of our faces. We were then offered her order as a replacement, but it was not what we ordered. Staff were nice and apologetic. They brought the manager over saying that he could process our refund, but that was when our negative experience truly began. His customer service was appalling and he offered to refund us the cost difference between the pizzas (which was a dollar) with no apology or consideration that it was not what we ordered. He seemed angry at us for the situation, so we did not take the dollar and left. Will be back for groceries, but certainly not the cafe. Edit: Thank you to the Italian Centre for following up with a polite and detailed explanation.”
Address: 130 Broadway Blvd #50, Sherwood Park, AB T8H 2A3, Canada
“The lady at the till was very friendly, fair prices and a lot closer than luckys superstore”
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