Jim Pattison Toyota Downtown

Excellent process and service thanks to product advisor John lau.
I made a reservation on rav4 hybrid in September with product advisor John lau. He promised me that estimated delivery time would be before Christmas. Considering global supply chain issue and high demand for rav4 hybrid due to high gas prices, the waiting time is around 1 year up to 2 years from different dealers. However, my car arrived at the end of November, I have been driving it for two weeks. John lau got the job done as he promised the delivery time. I highly recommend him to be your vehicle advisor. And financial advisor Herman is very helpful on the car loan application, he made things easier for me. At last, the Toyota downtown is a new modern look and beautiful place compared to other dealers. Better call John lau if u need a rav4 hybrid now!

Absolute 5 star service! I came in to get a new key cut/programmed and was really impressed with the wonderful staff here at Jim Pattison Toyota! Kevin in parts was SO helpful and really went the extra mile to assist me, as well as Mike in service and Philip in the lot dept. I am truly appreciative and would not think twice in giving them a glowing recommendation. If you're on the fence about visiting this dealership; just do it. You'll be happy you did! Keep up the good work guys!

Great customer service. I would like to thank Kayla (i hope that I correctly remember the name of the great lady in the customer service reception). I took a used Toyota Sienna for safety check up before buying. She very nicely took care of all the details and has given me an excellent report.

I would like to thank Raj in the sales team for the sincere excellent job he is doing. He is very persuasive. He convinced me to reserve the new Sienna Hybrid, though the waiting list might be as long as three years.

Had a enjoyable process, ordering my 2022 Tundra Platinum with John’s excellent help. Great communication while we waited for the vehicle to be built. Assisted with my trade-in, which was a very fair price 10/10 for John and Downtown Toyota

I am in my early 60s and have purchased many vehicles from a 5 series BMW to aToyota echo. I just took delivery of a beautiful 2022 Tacoma Pro The consultant Manish did an amazing job in showing me the entire vehicle and never pressured me during the purchasing process. The sales manager Andrew was fantastic fair, honest and straight forward. Through this entire journey I felt like I was being cared for by the steady and careful hands of the people at Jim Pattison.