Address: 7021 Island Hwy W, Bowser, BC V0R 1G0, Canada
“Love this store. May not be as big as some other locations; but they can get pretty much anything you need, they will deliver large items and their pricing is just as good if not better than elsewhere. Since they are close to home, they are my go-to for most of my yard and building needs.”
Address: 464 Terminal Ave N, Nanaimo, BC V9S 4J9, Canada
“I love this store its been years its always been there friendly guys family I think good prices I've never once had a problem with a purchase or a problem finding help for my next diy project.”
Address: 1360 Valley Rd, Parksville, BC V9P 2B8, Canada
“Excellent service”
Address: 1395 Island Hwy W, Parksville, BC V9P 1Y8, Canada
“UPDATE (June 13, 2021): Judith, the manager, did reach out to me and we spoke about my experience. She expressed concern and wanted to make the situation right and encouraged me to come back again. I did go pick up some baseboards yesterday and had great customer service from the 4 people that helped me with my order. I appreciate Judith reaching out to me to rectify the situation, and I will return for future home improvement purchases. It was nice to be listened to! It appears customer service has not changed since Ettie James' review two months ago (or in the 2 years that I have been going to Central Builders). I went in to purchase some baseboards today. It was a rainy and quiet Sunday afternoon. I found baseboards I was interested in, but none of them had any prices on them so I went to the "help" desk. There was no one else being served. The man behind the desk had not acknowledged my existence when I walked in, nor did he come to offer myself or my 72 year old mother any assistance. His back was to me when I asked for help getting a price and he did not turn around, simply kept working on his computer and told me "give me a minute". He then asked which baseboard I wanted a price on. There are only SKU #s, which I didn't know off the top of my head, so I said "it's over here", which perhaps was the wrong answer? He had to walk down the aisle to where the baseboards were, got the SKU, and advised me of the price per square. I asked if I could get it written down to which he did not respond, and turned back to the computer. I stood there for a long few moments and was unsure if he was simply done with me, so after a while I asked if I could borrow a pen. Turns out he was printing out the price and SKU# for me, which he then simply handed to me, saying nothing. Not asking if I wanted any other help, any other prices, wishing me a good day, thanking me for coming in: nothing. I have attempted to shop here on numerous occasions, and this will be the last time. I like to try and spend my money locally, but the service today was shockingly abysmal (my mother, who witnessed the whole thing) agreed. I cannot express my level of dissatisfaction enough, and will be picking up my baseboards from Home Depot this week.”
Address: 425 Stanford Ave E, Parksville, BC V9P 2N4, Canada
“Jeff, Cory, and Elliot are all stand up guys. Did an incredible job on my house. I send everyone to see them, from nanaimo all the way up to Campbell River.”
Address: 6855 Mart Rd, Lantzville, BC V0R 2H0, Canada
“Well stocked and right off the highway in Nanaimo”
Address: 6555 Metral Dr, Nanaimo, BC V9T 2L9, Canada
“Excellent shopping experience!! Great staff to offer advice and left feeling happy. Wish more stores were this nice. Thank you to all the helpful pleasant staff who made me feel welcomed. Two thumbs up !!!!”
Address: 4750 Rutherford Rd, Nanaimo, BC V9T 4K6, Canada
“Super hit or miss, if you need help you either get an absolute champion that is very knowledgeable and super helpful, or you get help from someone that doesn't have a clue what direction the cash registers are in”
Address: 1920 Boxwood Rd, Nanaimo, BC V9S 5Y2, Canada
“Knowledgeable and helpful!”
Address: 490 N Rd, Gabriola, BC V0R 1X0, Canada
“It has a wide range of items in a small place. Staff know where things are which can be very helpful. Good quality paint.”
Address: 785 Ross Way, Gabriola, BC V0R 1X0, Canada
“Arbutus Home Building Centre has a caring staff that feels like the good kind of family when you get to know them. Although everyone knows a lot about everything building and constructing related, they have differentiated specialties, with experts in different areas such as plumbing and painting. Going into Arbutus is an adventure I always look forward to, and a big piece of my ‘what makes Gabriola wonderful’ pie.”
Address: 785 Ross Way, Gabriola, BC V0R 1X0, Canada
Address: 1250 Island Hwy, Nanaimo, BC V9R 6R5, Canada
“Lots of product not enough staff to ask questions”
Address: 1694 Cedar Rd, Nanaimo, BC V9X 1L5, Canada
“Knowledgable staff, nice atmosphere, and good prices”
Address: 1960 Cedar Rd, Nanaimo, BC V9X 1L7, Canada
“Its a good place to get what you need showerstalls bath tubs good price watched them build for years live next door to them,and they only change to better and make there costumers ☺ happy.”
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