Address: 1162 Bank St, Ottawa, ON K1S 3X8, Canada
“By far one of the best buying experiences I have ever had. When I first walked into the store I was greeted by Foster. He took the time to determine my needs and explain my options. He was very thorough with his explanations and very passionate about the brand. He turned my first bike purchase into a very stress free experience. Upon pick up of my new bike I was greeted by Tristan who took the time to explain and adjust my bike to suit my height. He very patiently showed me how to use my new clip in shoes and explained the care and maintenance of my bike. I highly recommend Giant Ottawa for your next bike purchase! Keep up the amazing work!!!”
Address: 175 Helen Rapp Way, Ottawa, ON K0A 2P0, Canada
“My wife took the course today, had a great experience! It was very informative and helpful with a lot of tips/tricks/tools. You also get links to videos to fix bikes on your own. It's well worth the cost of course to learn how to fix your own bike if you are on a long bike trip ie your chain breaks. Check it out!”
Address: 5487 Hazeldean Rd #4, Kanata, ON K2S 0P5, Canada
“I needed to purchase full riding gear for a snowmobile. I appreciate how helpful and patient everyone was at the store. All of my questions were answered and I was able to select the proper clothes to suit my needs. What I liked the most, is that if one representative could not answer my question, immediately another representative would approach to help. I spent almost 2 hours at the store trying different clothes, and no one rushed me, instead I was offered to try different options. Special thanks to Amber G, Connor and Deb, who are great people to deal with. Very honest, knowledgeable and personable. I had great experience shopping at this store”
Address: 181 Rachael Ave, Ottawa, ON K1H 6C5, Canada
“Fantastic tune up, bike works like new. Considering getting my other bikes tuned here because the prices were so low. I would recommend this place over any other bike shops.”
Address: 203 Richmond Rd, Ottawa, ON K1Z 6W4, Canada
“Great experience! We bought a Thule bike rack and saved $80 from the price posted on their website. I didn't get her name, but the young woman who helped us out and answered our questions was awesome. I also appreciated the all things bike related chat with Alex in the bike department. A very knowledgeable and friendly young man.”
Address: 79 Sparks St., Ottawa, ON K1P 5A5, Canada
“The place to go for anything bike related. They are very knowledgeable and their customer service is amazing. Got my bike tuned up by Alex and it rides like new. He also took the time to make sure my seat is at a good height for me. They also have a full cafe with food. Matcha latte was delicious. In the summer they have a really chill outdoor patio.”
Address: 1200 St. Laurent Blvd Unit #Y005, Ottawa, ON K1K 3B8, Canada
“Rebekha is awesome she helped me a little while back within the clothing department and she had a great attitude, personality and knew how to be on the same level as you. I also went back again today and was served again by their Cashier Eva. She was amazing. Has a beautiful smile towards greeting customers and an amazing attitude! I look forward to shopping there again and seeing familiar faces.”
Address: 545 Deancourt Crescent, Ottawa, ON K4A 3G4, Canada
Address: 1803 St Joseph Blvd #115, Ottawa, ON K1C 6E7, Canada
“Very professional, very knowledgeable and ended up saving me alot of time and $$$$. Would recommend to anyone with a busy lifestyle and needs repairs quick, easy and reliable.”
Address: 1055 St. Laurent Blvd, Ottawa, ON K1K 3B1, Canada
“Decathlon is a great sports store for every sport imaginable. They have name brand products as well as their own cheaper and high quality products. Their selection is always great as far as size colour and style. They also have different testing areas to test equipment before buying it.”
Address: 431 June Ct, Ottawa, ON K1W 0C9, Canada
Address: 265 City Centre Ave, Ottawa, ON K1R 7R7, Canada
“Amazing services! Helped fixing my bike very quickly :)”
Address: 1574 Carling Ave, Ottawa, ON K1Z 7M4, Canada
“The staff when I've been there have always been really helpful. I bought a set of pedals once there that weren't labeled as the smaller than standard style they were. Called to explain and they let me swap them out for ones that fit, no hassle. That's all I can really ask for!”
Address: 1583 Bank St, Ottawa, ON K1H 7Z3, Canada
“What can I say if I can give more stars I would. In the middle of a pandemic and a Ontario Lockdown the level of customer service for this location went over and above. I made an call to them at 1030 am to ask if I can get squeezed in for minor rear brake adjustment. I explained to them that I help teach youths in my area ride the local trails and help them build confidence on down hill trails. I had the bike there before 1045 and I picked it up at 2pm all fixed and I was able to ride with the kids that night. Thank you for the excellent level of customer service and just being a nice human an squeezing it in on what I can imagine a really busy day.”
Address: 5 Aero Dr, Nepean, ON K2H 5E1, Canada
“Great spot! I had not known about Z's Bike Fix until this past Saturday. I was biking from Orleans to Stittsville and had a flat tire (new tube needed) at Andrew Haydon Park. Z's Bike Fix was available to help me on the spot after a quick text message back & forth. Because of Z's super convenient location and responsiveness, I was back on the road in no time! Also, although I was aware of other issues with my bike, I was very happy that Z clearly identified them without being prompted and discussed the repairs needed.”
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