Toys"R"Us

Very nice staff, friendly and helpful. Extensive baby department. Overall items are a bit expensive, some toys and merchandise can be found cheaper elsewhere. Very clean and organized store. Lots of parking. Interesting that the shopping carts only have cart seating for one child instead of the regular two you see at other stores.

Hi I am writing this review for the Darlene from the customer support department. We were looking for some support in understanding the right fit for car seat specifically for our toddler.
I was amazed with the customer service offered by Darlene by making us understand the usage and also the install with such finesse with detailed overview and making us understand the dos and don’t.
It was not a typical sales approach of selling a product but listening, understanding our needs and t providing the input on the right solution.
I have visited different kids related store and Darlene has been 1 of the best sales personal that I have come across. Thankyou and will
Be visiting the store for future needs.
Thanks

I live in the city and was in need of a stroller. I was going to take the drive out to this store. Darlene offered amazing customer service. She not only put the product on hold for me at her location but went above and beyond to try to help me find the stroller at a closer location. She was knowledgeable about the product I was purchasing. I did end up getting the stroller at a closer location and hope to visit this store one day!