Category: | Car dealer, Car repair, Store, |
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Address: | 707 Ottawa St S, Kitchener, ON N2E 2T7, Canada |
Postal code: | N2E 2T7 |
Phone: | (519) 576-7000 |
Website: | https://www.kitchenerford.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
We purchased two used Ford's in 2019 and had a wonderful sales experience with Connor and finance manager Neeten. Both were very friendly and professional and were an absolute pleasure to deal with.
At Neeten's suggestion, we thankfully purchased the extended warranties for both vehicles...one being a Ford warranty and the other the third party warranty. Unfortunately we ran in to an issue with one of the vehicles a few weeks ago and had some difficulties in dealing with the third party. Ford immediately and repeatedly went to bat for us and advocated for us to ensure that the repairs were covered (new engine) and that we have a safe and reliable vehicle to drive until the repairs are complete.
We can not say enough wonderful things about Breanne in the service department. She's has gone over and above in dealing with this matter and we are so thankful for all that she has done. She is patient, professional and genuinely cares about her clients.
Also a big thank you to Darren in management for everything he has done for us.
I highly recommend Kitchener Ford, from the initial sale to everything after. You are in good hands with this team. We will forever be part of the Ford family.
Very professional and friendly staff.
I will keep working with them and will tell friends about the place.
Thank you!
Looked and looked for a ford f 250 .Jackson reached out to us,found the perfect truck for us,and hooked us up with Conner who showed us the truck and sold it to us.gave us great trade in value on the old truck!! We love our new truck its beautiful!! Thank you Jackson and Conner!!
Just bought my 2020 Ford Fusion Energi plug in hybrid. Love this car! 3500 km so far and only 1 fill-up due to a long distance drive. If you need a Ford vehicle come here and ask for Action Jackson! It's his nickname for a reason! Best salesman in Tri-Cities region!
It was a fast and easy process. they will help you and work around any issues that may come up while trying to finance. As well I just got my car off the lot Friday and I left with a little dent on the door I didn’t notice right away, caught my eye in the sun just right, as well my back up camera was not working, they got me in right away Tuesday was the earliest and it was done that afternoon. So quick work and quality service.
Thanks Kitchener Ford