Kitchener Hyundai

I traded my 2016 sonata for a 2021 sonata. First of all i want to thank Natasha And Kevin from Hyundai Kitchener. If you are looking out for a person who really understands your background and is willing to help you out,I would definitely recommend these guys! I had a wonderful experience with them. i got a good price for my used car as well as a discount on my new car. Couldn't ask for anything better. Thank you guys!!

Hyundai had recall of headlamps, you were waiting for part for long time.
And now this recall expires in 20 days.
So, you're calling and telling me - unless I come in next 20 days and change it, it won't be covered by recall warranty.
Do you consider it's good customer service? It's not my issue that you were waiting for part for long time. I should be able to get it replaced free of charge whenever I can come not when you're forcing me to come.

Thank you!

UPDATE from 05/20/201:
The issue was kindly solved by GM. Deserves good review.

Thank you so much!

Amazing customer service!!! This dealership has an amazing vibe. Chris and Vince made my buying experience a pleasure. They answered all my questions and went above and beyond to help me select a car that meets my needs. Very friendly and knowledgeable. Highly recommend!!!

Excellent experience. I recently purchased a car from Kitchener Hyundai. My product advisor Mr. John French was so nice, helpful and patient the whole process. He explained all the options available as per my requirement. Thanks to John French & his team, my overall experience was great. I am so happy with my purchase and will be definitely returning to them in future.

Paul Garcia, I want to Thank you for your honesty, knowledge, hard work, and going out of your way in helping my parents find a vehicle. You and your team were very friendly, accommodating and made the process painless and enjoyable for them. You listened to their needs and in return, they were happy with the service you provided and their vehicle. Thanks again! I highly recommend Paul and his team for your vehicle needs and service. He did an amazing job!