Category: | Car rental, |
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Address: | 4802 17 Ave SE, Calgary, AB T2A 0V7, Canada |
Postal code: | T2A 0V7 |
Phone: | (403) 248-1136 |
Website: | https://www.enterprise.ca/en/car-rental/locations/canada/ab/calgary-forest-lawn-c548.html?mcid=y |
Monday: | 7:30 AM – 6:00 PM |
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Tuesday: | 7:30 AM – 6:00 PM |
Wednesday: | 7:30 AM – 6:00 PM |
Thursday: | 7:30 AM – 6:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
Andy!!! Amazing manager at Enterprise. He is what real customer service is all about! Actually, everyone I dealt with there were very professional and easy going.
Coming from a customer service background, it's good to experience true customer service where you are a real person and they take care of your needs. I would go back to this location and deal with Enterprise again, just for that reason.
The only negative, is that I got a car that wasnt cleaned before getting. It seems that the other drivers literally just dropped it off and I picked up where they left off. Maybe because it was a loaner vehicle while mine was getting repaired... and was paid by my insurance company?? But other than that, it was an overall excellent experience and would refer anyone to go there.
Andrew, the manager in this location, is simply amazing. I have been to numerous Enterprise locations across Calgary over the years and none compare to the quality of service in this one! Truly.... Thank you so much Enterprise Forest Lawn for making our rental enjoyable and the service one worth remembering. Also the driver who dropped me off was very nice, professional and a great conversationalist. ET.
Best rental experience I have ever had - Andy and the team provide top notch customer service! Well organized and efficient as well. Five stars - we will certainly come back to this location.
Andy and his staff are approachable, kind and friendly. Very professional. I was able to joke around with them and felt like I knew them forever. They matched me up with a great vehicle while mine is in the shop for repairs. They were also very knowledgeable and got me on my way in just a few minutes. A+++
They went above and beyond to help me during a very difficult time. They made it all easy and I am grateful for their friendly staff and the kindness they showed me. Professional and cost effective. I would highly recommend this Enterprise branch!