Queens Garden Long Term Care Residence

Queens Garden was a great place for my Mom, age 93, who adapted fairly well after moving from her house in March 2018. She resided in the Dundurn Wing. Staff was always very friendly with her and family. As Mom’s health, mobility and cognition declined, staff adjusted quickly to her increasing support needs. Of all homes I visited on tours, Queens Garden was the most clean of them all. The food was excellent. Laundry done well. Bathrooms kept clean. Recreation and activity program were excellent. Mom participated in several of those from outings to parks, malls and gardens to bingo, music events, luncheons, birthday parties, and car rally at Queens Gardens.

My Mother was a resident of Queens Gardens for 5 years. Before she entered their care, I did extensive research on Ministry sites and asked many questions on my tours of potential homes.
The staff were friendly and treated my Mom with the utmost respect and care ensuring she was safe from wandering and falls. My concerns were dealt with quickly and professionally. When staff had concerns, or anecdotes I was notified in a timely manner.
We were treated like family, and I felt that my Mom was loved by the staff. I will always have gratitude for the care and love my Mom received as she lived out her final days.

It’s difficult to find the words to express my gratitude for the care and compassion given to my father during
the 5yrs he lived at Queens Garden. My father had Alzheimer’s, the Dundurn staff provided him a safe, friendly, clean environment which was his home. It gave my mother and I peace of mind knowing his needs were met with dignity, whether dietary, hygiene or health concerns.
The Queen Garden staff always addressed my concerns or questions in a professional and timely manor.
My father passed almost 3yrs now, in my heart the staff are my extended family and truly appreciate the patience and care he received. I’m a retired RN and can honestly say Queens Garden is a cut above in the quality of care they give seniors.

My experience at Queens Garden is as a volunteer for special events. The relationships between the staff and residents that I’ve witnessed is remarkable. They are family. Residents are treated with love and respect, and their physical and emotional well-being is always the priority. Accommodations are made wherever possible to help residents feel comfortable and happy. As well, they are stimulated, appreciated, and entertained by innovative programming that is delivered by fantastic staff. I admire the caregivers here more than I can say.

In March 2019 my daughters and I were fortunate to have the opportunity to volunteer at Queens Gardens with our dog. It started as a result of wanting to share our very loving, calm and gentle dog with others who didn't have the opportunity to live with a pet and who might find joy and healing in a connection with him. Every weekend we would visit and make our way through hallways and into rooms. We were welcomed by staff and residents with open arms and it was a joy to wander through such a comfortable, clean and bright place where so many seniors have found their final home. Our pup certainly brought a lot of smiles and happiness to the residents but what we immediately found was joy, happiness and connection with the most amazing people on earth. We have grown a strong bond with so many residents and it has been one of the greatest gifts for my young daughters to build relationships across generations and witness and experience love, care and compassion for seniors and those no longer able to live independently. We miss going in to their home so much and long for a safe return but video visits continue and their are lots of kisses/licks on both sides of the screen.