Douglas Fir Resort & Chalets

Great price for the location, and you have everything you will need - from flat iron to kitchen. You get free bus pass too for three days though we didn't have to use it. The staff were nice which is great!

Cons: just old things but still works!

We visited this place in the beginning of May to celebrate my son's 7th birthday. The location is perfect, away from the main town of Banff! The morning staff member greeted us in a friendly manner and she was very informative however the evening staff member looked somewhat unhappy on us asking questions. Our room was very comfortable and clean. We had a gorgeous view of the rockies from our balcony. The best part about this resort is the indoor playground and indoor water park. Super kid friendly, my kids didn't want to leave. My two suggestions to the hotel: please renovate your property. Some of the things in the room were old and chipped off. Second thing is your outdoor hot tub is beautifully made but not maintained, it's dirty and slimy on the feet at the base. Otherwise we had a great visit, would definitely stay again! Surely recommended.

Husband and I and our 2 small dogs stayed here for the weekend. We enjoyed our stay. We had to stay in the pet friendly room, it was not the cleanest and had a strange odor when we entered. But it did us for the 2 nights we stayed. The hot tub was amazing! Even if I burnt like a lobster! Water slides were also fun lol. Loved that they were able to supply us with bus passes for the weekend so we didn’t have to take our car downtown. Will stay again, but will not bring the dogs next time.