Address: 3170 194 St #102, Surrey, BC V3S 9V2, Canada
Address: 10242 152 St #102, Surrey, BC V3R 6N7, Canada
Address: 909 Seymour Blvd, North Vancouver, BC V7J 2J7, Canada
“The concept and build of bike Erack racks are simply outstanding. We use an SUV for bike trips, and with my previous rack it was always a two person job to open the rear tailgate when loaded with bikes. One person pulls the pin, while the other carefully lowers down 120+ lbs of regular enduro bikes and rack. Then obviously to get going again, one person needs to lift up the 120+ lbs of bike and rack, and hold it while the other person inserts the pin. It was always a pain, especially on any serious incline – forget it. With bike Erack my 8 year old can now by herself, lower the rack down to load her own bike, or lower a full rack of bikes to get something out of the back of the SUV, then close the tailgate and put back up the loaded rack into driving position. Last summer we did 4800 kms driving on a family road trip from North Vancouver through the Rockies for mountain biking and into Saskatchewan to visit friends 4 bikes and zero issues. Bikes can be securely locked to the rack, rack securely locked to the trailer hitch. We were in and out of the back of the SUV a lot, and left the rack loaded up bikes totally unattended a lot. I added a motion detector alarm I got off of Amazon to the rack, which could be basically hidden on the rack for additional security. Bike Erack really helped make that trip so convenient. The racks are beautiful. Anodized colours, generous spacing so bikes cannot collide when hitting big bumps or dips in the road. I’ve had mine for a 1.5 years now and would not want to do SUV bike trips any other way. Guillaume and Claudie are first class customer service, as an early adopter with one of the earliest production racks #003, they kept me current with a couple upgrades from their learnings along the way plus we added their new license plate holder – which I’ve seen in the news that people with license plates obscured by bike racks are now being ticketed for. If you carry bikes a lot using an SUV or van, if your have a young family and are tired of loading your kids bikes, if you have shoulder problems, or just heavy bikes Erack is definitely worth the investment. Erack can carry road bikes too!”
Address: 1868 Glen Dr, Vancouver, BC V6A 4K4, Canada
“Truthfulness! If I talk about honesty, I want to take the name of "ProMechBC." I found this Mech company online and spoke with Mac (A team member). I informed them of my problem, and then he stated that if there is a problem with this E-Scooter, then it will be rectified as soon as possible and it will be returned to you, and if no problem is seen, then "General Service" will be done and get it back without any cost. And the other day, I got a phone call that there was no problem and I would not have to pay any service charges. I was very impressed by their honesty. A wonderful experience and highly recommended!”
Address: 6758 Kitchener St, Burnaby, BC V5B 2J9, Canada
Address: 27464 110 Ave, Maple Ridge, BC V2W 1P5, Canada
Address: 5337 180 St, Surrey, BC V3S 4K5, Canada
“This place is incredible! Amazing customer service and fast turnaround. I brought my bike down with a flat tire, not knowing where exactly the problem was. Within 15 minutes my bike was fixed and it was only approx. $20!! I’ll definitely be coming back here in future :)”
Address: 5243 176 St, Surrey, BC V3S 0L5, Canada
Address: 60-16041 24 Ave, Surrey, BC V3S 9H7, Canada
“I was looking for a new hybrid bike to replace my vintage Rocky Mountain Hammer which has served me very well over the years. After much research I decided on the Giant Roam. I attended the Giant White Rock store on several occasions and spoke with Matt, Steve and Chris who answered all my questions. I finally ordered an XL frame in the Giant Roam last Thursday through Matt and wasn't expecting to receive it until sometime this week as it had to be delivered/shipped in from the Giant warehouse and assembled. To my surprise I received a call last Friday morning from Chris to say that he was in the shop early in the AM and assembled the bike and it was ready for me to pick up at my convenience. I went to the store in the afternoon and after adding a few accessories took my new bike home. Great experience all around. The 2 year free maintenance and 15% off accessories/parts etc makes a great deal on a bike even better!! Riding the new bike has been a lot of fun!! Thanks guys”
Address: 3610 B Westwood St, Port Coquitlam, BC V3B 4S8, Canada
“We are new to E Bikes, Jane was so helpful and answered all our questions and concerns. When we narrowed to 2 types of bikes we were able to test ride them to ensure we made the correct choice. We were so impressed with the service we purchased 2 F720 Ebikes”
Address: 6388 Market Ave #106, Delta, BC V4M OB1, Canada
“Murray and Gordon are extremely knowledgeable and beyond sweet. This was my first time riding an electric bike and I don’t think I will ever want to ride anything but!! Such a fabulous day strolling along the ocean on my cool e-bike! The bike itself was very comfortable, so much so that the four hours of biking did not hurt my back at all. The bike exceeded my expectations. Electric bikes are so much fun y’all!! The helmet provided was also amazing and super light. All in all, I highly recommend Pedego e-bike shop. Do it! You won’t regret a second.”
Address: 6551 No. 3 Rd, Richmond, BC V6Y 2B6, Canada
“Not a huge store. They processed my return pretty quick. Just didn’t like having to say my full name, postal code, and phone number out loud in a busy store.”
Address: 3090 Discovery St, Vancouver, BC V6R 3Y7, Canada
“Excellent deal on brake pads! I've purchased over a dozen sets. $35 for 2 pair. Same quality as SRAM pads. No delaminating. I use them on an eMTB as well. Can't best $35 for two pair.”
Address: 305 Mansfield Pl, North Vancouver, BC V7J 1E4, Canada
“Needed some help with a stubborn tubeless install. Done quickly and properly at a fair price”
Address: 315 Mansfield Pl, North Vancouver, BC V7J 1E4, Canada
“Hands down the best shop to get your bike tuned-up. Adam clearly loves bikes and took the time to explain things and show me what he did. It's a bit of a drive for me but after the first service I realized it was well worth it. Will definitely be my go to shop moving forward.”
Address: 408 East Kent Ave S #107, Vancouver, BC V5X 2X7, Canada
“200k review We bought 2 Spark X Leisure’s at the end of June. They were delivered promptly and damage free. I assembled them in under an hour without any issues. My wife’s bike was missing a couple of bolts that hold up the rear mud guard but that was resolved with an email and the hardware arrived in a few days. We were unable to use them for about a month because we were entertaining family from overseas but now that things are back to normal we have been all over the place on them! They are powerful, fast, well built and with plenty of battery capacity to go a very long way! These are heavy bikes but the pedal assist makes riding a breeze. Just got home from a ride just under 40k and my battery was still at 90% and I wasn’t pushing too hard today. We live on a series of trails and these bikes are a great alternative to ATV’s. I can’t say enough or recommend this company enough. Amazing bikes and excellent customer service!”
Address: 382 Esplanade E, North Vancouver, BC V7L 1A4, Canada
“Beautiful shop in a wonderful location. Great selection of premium bikes, but the best part is the people who will help you find the best bike for you. Thank you James and Christian for your help today. You made my day!”
Address: 2433 Dollarton Hwy #106, North Vancouver, BC V7H 0A1, Canada
“Chris and Joe are valuable assets to the running of this business. Great guys to deal with.”
Address: 2616 W 4th Ave, Vancouver, BC V6K 1P7, Canada
“Friendly staff. I went on a day they were closed, but the staff member I saw working through the window came out to talk to me to explain. I had a question about shoes, and he took the time to explain what he knew and the options they had. They specialize in road cycling here.”
Address: 4816 Imperial St, Burnaby, BC V5J 1C4, Canada
“My bicycle is about 20 years old. The gears weren't changing and now they work like they did when the bike was new. They fixed my brakes, which has made a night and day difference. It was returned all washed and shiny. I am now looking forward to riding more than I have in several years. GREAT job!”
Address: 5329 Keith St, Burnaby, BC V5J 3C4, Canada
“Great place got my bike fixed for a great price and they were very fast!”
Address: 5329 Keith St, Burnaby, BC V5J 3C4, Canada
Address: 12925 115 A Ave, Surrey, BC V3R 2S2, Canada
“Who wouldn't want to feel like they have super human strength, right?? This awesome machine makes you feel like you do! Had the bike for a week now, and so far very impressed with all it has to offer. Build quality seems great, and is just plain fun to ride. Happy to support a strong company that's Canadian, and only steps from where I live. They had my Yukon set up and ready to ride in one week from ordering it. This bike will bring offer anyone many healthy benefits, as well as a new super fun way to enjoy riding again. Great job Volt!”
Address: 14017 110 Ave, Surrey, BC V3R 1Z3, Canada
“Bought my son a ride on car for his birthday, awesome customer service, prices and all around experience. I will definitely be recommending anyone in the market for a kids ride on car or bike to Surreyebikes. Thank you!”
Address: 13500 Maycrest Way #145, Richmond, BC V6V 2N8, Canada
Address: 13500 Maycrest Way #145, Richmond, BC V6V 2N8, Canada
“Found this company pretty randomly on the internet as I was searching for bicycles. Their store is easy to find, ample parking and space for test riding. Their stock is quite good. Though I didn't find exactly the bike/parts I was looking for, I was thoroughly happy with my purchase. They also delivered my bike. They were very patient and pleasant to deal with. Highly recommend.”
Address: 3200 Westwood St #105, Port Coquitlam, BC V3C 6M6, Canada
“Came to get 2 spokes replaced and got whole new wheel for free. Even pulled my gears out for me. As I see here Im not.the only one like this. Thank you!”
Address: 75 Blue Mountain St Unit #4, Coquitlam, BC V3K 0A7, Canada
“During an online search I found the Thule bike rack I wanted on the Rack Attack website and was happy to discover the store actually had it in stock. Staff were knowledgeable and helpful and they assembled and installed the rack quickly.”
Address: 434A E Columbia St, New Westminster, BC V3L 3W9, Canada
“I've purchased two bikes from Caps in the past year, and on both occasions I've had excellent customer service. The first time, last year, the sales staff were incredibly patient as I worked my way through the options available. In the end I bought I specialized bike that I loved until someone stole it. I LOVED the aftercare service., and the fact that they gave me $50 worth of accessories for free. The second bike purchase this year was mid-pandemic reopening. I knew more about what I wanted in a bike, and was a more confident rider, so it was an easier decision, but I still returned to the store several times before making my final purchase. I had the same sales person twice--she was fantastic, she knew her stuff, and she answered all my questions, and even cut the post down so I could ride the bike. My only complaint is that (I'm assuming this is because of the pandemic) they didn't do the follow-up fitting a week after I bought the bike and the $50 in free accessories was replaced by a $20 coupon. To be expected, I suppose, given the volume and current conditions but still... Like I said, that was my only complaint--I felt like the staff in general went above and beyond in the current situation, and that they did an excellent job of keeping us safe while allowing us to experience the bikes. Great store. I'm happy to support this local business!”
Address: 8327 Eastlake Dr, Burnaby, BC V5A 4W2, Canada
“Long time Knolly fan. Great bikes, great company, great people.”
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